Recent content by Spry mom

Has your issue been resolved? I did finally get an email Sunday morning saying mine was resolved. It was a day and a half (at least) after I found on my own that it was resolved. Better late then never.

I checked MyDisneyExperience tonight like I do almost every day and went to 'tickets & passes' and my 5 day tickets WERE THERE! I was also able to pick my fast passes! I have not received an email informing me that the problem had been fixed like I was told. I was not able to pick anymore FP+...

I was able to link my paper MNSSHP to My Disney Experience app and it let me pick 3 FP+ for that day. As of now those are the only tickets I have successfully linked and picked FP+ for. I chose them for after 4pm. As of now, we are planning to spend the day at MK anyway, but figured I'd rather...

Have you heard anymore? I am wondering if I will get an email saying the problem is fixed or if I will have to do it at check-in.

I finally called about my tickets not showing up in the "tickets & passes" section. I called the DVC number since that was the number on the invitation letter to call if we needed any help. The person I talked to didn't know, so he called his supervisor, who also didn't know. Then he contacted...

We are staying at AKL Kidani October 13-20. We are eligible, we received our magic bands and our letter yesterday. I'm not sure if this is a Disney problem or a UT problem.

I ordered my tickets from Undercover Tourist. I linked them to MDE, but they don't show up under "My Reservations-tickets & passes" therefor not allowing me to use FP+. They do show up in the magic bands & cards section. It shows them as "admission cards" and as"active", but doesn't show for how...

Mine said that until last night. When I checked this morning it said they had shipped and gave a tracking number. When I tracked it, it showed they were shipped at 10:41pm last night and should arrive by 10:30am today. They arrived at 10:06am! I didn't even know we were eligible for them until...

Joined DVC last year (2012). 220 points at AKL. Going for our first stay there next month. Can't wait. :)