Disneyland halts annual passholder payments during coronavirus closure
The change to the annual passholder payment policy was posted as update to the Disneyland website.
www.ocregister.com
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2020 at 3:24 p.m. | UPDATED: April 2, 2020 at 4:14 p.m.
Disneyland will halt annual pass payments for passholders who have paid for a full year and those on the monthly payment plan while the Anaheim theme park remains closed amid the COVID-19 pandemic.
The change to the annual passholder payment policy was posted as update to the Disneyland website.
“Our annual passholders are some of our most loyal guests, and we stand ready to help during this incredibly uncertain time,” according to the Disneyland website.
Disneyland had angered passholders by continuing to charge its most die-hard fans who use the annual pass monthly payment plan and refusing to defer payments while the Anaheim theme parks remain closed indefinitely due to the COVID-19 pandemic. The policy change seeks to undo the potential damage to the company’s cherished brand loyalty.
Disneyland passholders who have paid in full for their annual passes can receive a partial refund for the theme park closure period.
“Information will be provided soon on how to choose this option,” according to the Disneyland website.
Effective Sunday, April 5, Disneyland will automatically stop and waive all upcoming monthly payments while the theme parks are closed and retroactively refund payments made between March 14 and April 4.
“Payments will resume on the passholders regularly scheduled payment dates once the parks reopen,” according to the Disneyland website.
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Update on Disneyland Resort Operations
Learn about the Disneyland Resort reopening and get travel information for your next visit to the Disneyland Resort in Anaheim, California.
disneyland.disney.go.com
Once again, please do not discuss COVID-19, lets focus on this decision, and the AP holders.
Note, Edited to provide the OCR's updated info
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