Jon81uk
Well-Known Member
I agree 100 percent. We had an issue in December where Tusker House charged us 3 dining credits 1 hour after we , a party of two had eaten there). i only found this out the next day when we ate at Ohana and i discovered we were missing 3 credits, called guest services they said we would have to go to guest services at any park or to our hotel to take care of it. I wasted time going to guest services at Epcot to be told that we would have to go to our hotel, so we are supposed blow of all our fastpasses and go back to the hotel to fix someone else error, I finally called the hotel and got someone to fix it, but still wasted tons of time on something we did not do. I t would have nice to at least get an extra fast pass to compensate us for all the extra trouble and wasted time.
Why not just resolve it when you return to the hotel at the end of the day?