Anyone else having problem with "Review your order" for your MagicBands on Disney World's website?

[Disney_Marvel2187]

I'm staying on site in a few months and already picked out the magic bands for my family and I. A few days ago I went into review my order becuase someone wanted their color changed, but when I go to my plans and then click review your order,

The site brings me to the standard MagicBands and Cards page and a message comes up saying Sorry There Was a Problem Completing Your Request. I can't find any way to find the order page and I've been looking for a few days and keep getting the same message. has anyone else experienced this and knows what to do to fix it? Thanks!

 

[DisneyJoe]

Either use Chat on their website or call the MDE IT/Tech support number, we've had that issue many times. I will find the number

 

[Disney_Marvel2187]

Either use Chat on their website or call the MDE IT/Tech support number, we've had that issue many times. I will find the number

Thanks!

 

[BeautyBelle]

We had that problem recently. I called (407) 939-4357 and the woman did something on a computer really quick and fixed it.

 

[UncleMike101]

I'm staying on site in a few months and already picked out the magic bands for my family and I. A few days ago I went into review my order becuase someone wanted their color changed, but when I go to my plans and then click review your order,View attachment 357844
The site brings me to the standard MagicBands and Cards page and a message comes up saying Sorry There Was a Problem Completing Your Request. I can't find any way to find the order page and I've been looking for a few days and keep getting the same message. has anyone else experienced this and knows what to do to fix it? Thanks!

Try 407-939-7849.
You still have to jump through the Disney hoops to get a human but tell them your problem and you should be redirected to the proper desk.
They have a recovery protocol and had my MDE fixed in a couple of minutes.
Or try the number from BeautyBell which may be the direct number since I had to be transferred to IT.

 

[Disney_Marvel2187]

We had that problem recently. I called (407) 939-4357 and the woman did something on a computer really quick and fixed it.

Thank you!!!

 

[Disney_Marvel2187]

Try 407-939-7849.
You still have to jump through the Disney hoops to get a human but tell them your problem and you should be redirected to the proper desk.
They have a recovery protocol and had my MDE fixed in a couple of minutes.
Or try the number from BeautyBell which may be the direct number since I had to be transferred to IT.

Thank you!!