I just returned home from a week long trip to WDW with my girlfriend. I was extremely excited going down because she has never been before...well that excitement quickly vanished when we got there and discovered the massive amounts of Brazilian Tour Groups. Not just in the parks but in our resort, Caribbean Beach, as well. Everyone knows how obnoxious, rude, and disrespectful some of them can be. Well on our third night, we were walking from Aruba to Port Royal, on the bridge over to Caribbean Cay, when a small group of them came running from behind us screaming and singing. They pushed passed both of us and in the process stepped on my girlfriend's foot causing her to roll her ankle and fall down. Luckily she wasn't seriously hurt but walking was a great challenge and painful the rest of the trip. We immediately went to the Custom House to explain. We spoke to a very nice manager and she asked if we wanted a room transfer or a resort transfer so we said any resort that didn't have the tour groups. She came back a few minutes later and said that Port Orleans and Coronado had them but Wilderness Lodge did not and that they were willing to take us at the rate we paid for at Caribbean Beach. I was immediately ecstatic to receive such an upgrade for free. It took a moment to explain to my girlfriend the difference between Moderate and Deluxe resorts, etc. So we moved that night and got to enjoy the rest of the week in peace Can't wait to return in one month with my family!
P.S. Does anyone know where I can submit this story to the proper people? I have the names of the manager at Caribbean Beach and Wilderness Lodge who so graciously helped us out and I want to make sure they get the recognition they deserve.
P.S. Does anyone know where I can submit this story to the proper people? I have the names of the manager at Caribbean Beach and Wilderness Lodge who so graciously helped us out and I want to make sure they get the recognition they deserve.