Disappointment at All Star Music We just returned home from our All Star Music vacation. The hotel was a let down. The hotel staff when checking in was not friendly. Our room was very far away from everything & on the second floor. I explained I had two small children but they looked at our reservation & said "standard room" & thats what I got. The hotel was not very busy either to give me a little better room. The steps were being painted & were closed off while we were there so it was even an extra long walk getting back to our room. We asked to use a cart for our luggage & was told we could get one way in the front of the building! The ice machine on second floor was broke. We were on the dining plan but the front desk forgot to give us our free refillable souvenor cups! When asked about them in the little cafe at the hotel, we were told we could purchase them for $14.95. I do understand it is a value resort, the cheapest of all the hotels but I expected a little nicer & friendlier service. Magic Kingdom was awesome & we were treated like royalty!