Chappie challenging TDO to make GF worthy of the rates it charges, since the Four Seasons opened, is encouraging to hear.
I have to agree also. As I had stated in a previous post (somewhere in the forums), I had the luck of staying at the Four Seasons last year. Now, for the purposes of setting the stage for this post, we own DVC at the Villas at the Grand Floridian. Style and aesthetics-wise, to me they beat out every other DVC and standard room design on property. The rooms are simply beautiful. And I think that the resort itself is gorgeously appointed, having 2 pools, multiple restaurants, great park transportation, a knockout lobby with a band, and on and on…
Having said all of this, the Four Seasons is simply superior. There isn't enough pixie dust in the entire world to change my mind, and I love the GF. The service is impeccable, to the point where they almost seem overstaffed. They have employees there that you can tell love that they work for that company and take pride in their jobs. The constantly go over and beyond what Disney staff does. I was simply blown away. And the rooms are great, with the most comfortable bed I have ever slept in (seriously). And the walk-in closet area between the room and the bathroom is something that Disney resorts could not offer unless they truly gut the floors and do room designs over from scratch. And the "pool" area is a water park. I don't want to keep going on and on about this because I could type all day long about how incredible that part of the Four Seasons resort was. But no doubt about it, the resort is expensive, with dining prices that are more expensive than signature restaurants at WDW.
I really think that WDW is in bind now that they let the Four Seasons on their property, as this sets the stage for direct comparison for what you are getting for your money. And if we throw the parks in there as well, the upkeep there last year really dropped noticeably in quality. Disney can't keep their resorts the way that they are, especially in this age of social media, when people can directly compare the Four Seasons to the other deluxe resorts, especially with what Disney charges. And I am also encouraged to hear that Chapek wants to change things for the better. With the way that Disney basically raised prices EVERYWHERE and for pretty much EVERYTHING the past few years (with a ton of crazy up charge events), the quality has to match…period. And right now it doesn't. If I find myself in a situation where I can afford a trip to a Disney deluxe or the Four Seasons, quite frankly I would pick the Four Seasons. I hope that what I am hearing about on this thread really does happen. Disney needs to prove that they are worth spending money on, that they do indeed provide a difference in quality and service.