I see a chain as any place with multiple locations where the food is pretty much assembly lined and homogenized... a mom and pop is generally a single location where the food is dictated by the chef not some marketing committee that decided to pick out the most cost effective dishes to go with the decor.... Now I know I'm not going to find a true mom and pop at Disney I never said anyone would... These are much more chain style places where you had some develop with a plan, the decor came and atmosphere came first and the food was just created to fit the decor... a chain doesn't have to have hundreds of places across the country, Bongos may only be one of 4 sister restaurants but to me its a chain.