Fastpass+ is going berserk!!!

[star77kc]

Hi guys. So, I finally figured out how to link my whole party to MDX app. I had FP+ for the 3 of us, and once I added the last 2 people, it made me completely re-do all of my selections. For some reason, it doesn't just let you add your current selections to others. This in itself was frustrating.

The berserk part is that after I re-did everything it is now showing we have 32 FP+ selections for one day, when for 5 people, it should only be 15. It kept my old choices as well as my new ones. I looked at the app this morning, to see if it had updated, and not only had it not updated...it has also taken away FPs that I hadn't even messed with for another day.

I was so excited to try the bands, etc ..but now it seems more like a headache. If I call Disney, can they help me straighten this out??

 

[DisneyJoe]

Yes, call their support team, they can assist.

It wouldn't surprise me that they hadn't considered the fact that people may be adding others to the party after FP+had been made; or perhaps it was a case that doesn't happen often and wasn't well tested.

 

[ratherbeinwdw]

Hi guys. So, I finally figured out how to link my whole party to MDX app. I had FP+ for the 3 of us, and once I added the last 2 people, it made me completely re-do all of my selections. For some reason, it doesn't just let you add your current selections to others. This in itself was frustrating.

The berserk part is that after I re-did everything it is now showing we have 32 FP+ selections for one day, when for 5 people, it should only be 15. It kept my old choices as well as my new ones. I looked at the app this morning, to see if it had updated, and not only had it not updated...it has also taken away FPs that I hadn't even messed with for another day.

I was so excited to try the bands, etc ..but now it seems more like a headache. If I call Disney, can they help me straighten this out??

When I added two people to ours, I simply did a copy and paste. I didn't have any problems. It may be that the times you chose were full by the time you added your last 2 people.

 

[ford91exploder]

Yes, call their support team, they can assist.

It wouldn't surprise me that they hadn't considered the fact that people may be adding others to the party after FP+had been made; or perhaps it was a case that doesn't happen often and wasn't well tested.

Joy - Calling the help desk during a vacation... Sounds like work to me

 

[DisneyJoe]

Joy - Calling the help desk during a vacation... Sounds like work to me

If you are there, go to Guest Services, they can help.

If you see a CM with an iPad like device, they can probably help too.

 

[star77kc]

I'm still at home. We still have 17 days till vacation!! I'm hoping it will update, but I will probably have to call! Thanks guys! I know I'm not the only one having problems with this new system.

 

[lostpro9het]

I experienced this two weeks ago. IMO, it probably has something to do with poor system design, imagine that! I found that even though when I would look at my reservation screen and see old FP+ reservations I modified or changed along with the correct ones I would only see a list of correct ones when I went to modify my list. So it was as if the table populating the reservations list was not the same table population the modify list. FWIW, I was using the ap on an iPhone 4 while wondering the park when I experienced the above.

 

[Pirate Magic]

I had trouble with FP+ before we went to Disney, but once we were down there I had no trouble at all with FP+. I too had didn't like it before we went to Disney it was too much work, we were going on vacation. But down there I had no trouble I was able to change plans if we want to go to a different park I would change FP+ on the bus on the way to the park on my iPhone.

 

[jkl2000]

Disney World - where nothing can possibly go worng!

I often think of the movie Westworld when reading this forum - I loved that movie when I was a kid, and I'm always surprised it isn't referenced here often. Especially now that we have MDE.