Without doubt Disney cast members are the most professional people in the tourist industry, I would say in the world. In general they are more than helpful and more than willing to tend to problems you may encounter. Always polite and chatty.
In actual fact last year I got talking to one of the maids and she told me of an English family she remembered. She went on to say how lovely the wife and children were but they were let down by the beer swilling husband that seemed to be in a permanent state of drunkeness. She tried her best to remember the name of the family but just couldn't remember although strangely enough she remembered they came from Liverpool. Perhaps we should try to find this family any one have any ideas?
jay