Anyone have any stories about rude guests getting their "just desserts"

[momsls]

When my family and I visited Disney in May 2007 we were waiting in line for Splash Mountain and there was a family of 5 behind us. When we entered the line there was a sign posted that it would be a 45 minute wait, I guess he didn't believe the sign...As the fast pass line was walking past us the man behind us got more and more annoyed. As we approached the CM that was at final turn whom was allowing the fast pass folks through and the guy behind us went off on him, yelling and cursing about his wait! The CM was then joined by another CM as they calmly tried to diffuse the situation and the man wouldn't stop! Finally the second CM escorted him from the line...we were on the final turn all he had to do was stop talking and enjoy the ride!

Because of his rudeness he didn't get to ride the best ride ever and his family contiunued on without him...totally embarrassed I'm sure!

 

[TubaGeek]

I think it was the first year that Fast Pass was introduced, and my family and I were in line for either Splash or Space Mountain (it was a while ago, so it's a bit fuzzy). There were some cheerleaders (surprise surprise) who were a bit ahead of us in the regular line, when they decided to duck under to the FP line and cut down their wait time. When we turn the next corner we see the girls whining to a CM, who apparently saw them trying to cut back into the regular line. They were escorted off the ride, to the applause of many, much more patient, guests.

 

[Gorjus]

If a CM enforces a rule and guest complains about the rule being enforced, the CM can get in trouble. That has been happening to me of late and that is why I am done enforcing the rules unless it bugs me. Need a new supply of pixie dust.

 

[momsls]

If a CM enforces a rule and guest complains about the rule being enforced, the CM can get in trouble. That has been happening to me of late and that is why I am done enforcing the rules unless it bugs me. Need a new supply of pixie dust.

Thats a shame that a CM would get into trouble for doing their job and trying to make the rest of us enjoy our time there.

 

[mickeymaniacs]

Well that explains a lot. But they need to remember this is America and it's not acceptable in our culture. If you travel to another country you are the guest and you should give consideration to the culture you are participating in, not expecting everyone else in their own native land to bow down to your culture.

AMEN TO THAT!:sohappy:

 

[MouseMadness]

If a CM enforces a rule and guest complains about the rule being enforced, the CM can get in trouble. That has been happening to me of late and that is why I am done enforcing the rules unless it bugs me. Need a new supply of pixie dust.

And if a guest complains about rules NOT being enforced?

Catch-22 for the cm's

 

[ChipmunkStar]

My friend and I were in line for Pirates last August, where the queue was a bit outside the show building. So this family (mom dad kid) cuts in line a few groups ahead of us by jumping the very thick chains set up out there. The family who was now behind them starts saying "Oh no, you can't do that!" So the family moves back by one family. Now they're one group ahead of us.

I look at the father and tell him that the end of the lines is further back, and it doesn't require jumping any chains. He replies that a CM had TOLD him go that way, and that he was only following directions. So I told him that, no, a CM would never ask somebody to violate the rules to get into a line, that he was lieing, and he needed to go to the back of the line.

So he responds with "Oh, do you want me to get behind you? Would that make you feel better?" And I tell him, "No, I'd rather you go to the back of the line where you belong, you rude person!"

A few other families were watching this all happen (because heaven forbid they step in and help me), and as we were getting in the building, the man's wife tries to get into it with me, saying how I'm so rude, and that it's just a line, and blah blah blah. So I hold my hand up and tell her to stop talking to me, I'm not listening to anything coming out of her mouth. The husband now becomes hugely irate at me "disrespecting" his wife by putting my hand in his face, and I tell him he's already disrespected the entire line by cutting in front of everyone in it.

SO as he's still attempting to speak with me, I'm ignoring him. We arrive at the first CM inside, and I explained that the family behind us had cut in. The rest of the line verified that I was telling the truth (oh gee, thanks for ALL your help, guys!), and the family was removed from the line. Buh bye!

 

[goofyfan13]

Was riding the TTA a few years back, and a bunch of high schoolers decided it would be cool to keep standing up during the ride, even after the CM's said to sit down over the speakers several times. Then they decide to start touching things outside of the car, and caused the ride to shut down a couple times. Well, we get to the Buzz Lightyear tunnel, and one of them decides to jump out walk along side for a couple feet, and jump back in, causing the ride to shut down.

A CM comes running by clearly frustrated, it was his second time he had to walk to track. I flagged him down and told him about the high schoolers behind us. Needless to say he went to their car and said security will be waiting for them at the exit, and sure enough when we got off, there stood several security guards.

 

[stitchsMom]

I think it was the first year that Fast Pass was introduced, and my family and I were in line for either Splash or Space Mountain (it was a while ago, so it's a bit fuzzy). There were some cheerleaders (surprise surprise) who were a bit ahead of us in the regular line, when they decided to duck under to the FP line and cut down their wait time. When we turn the next corner we see the girls whining to a CM, who apparently saw them trying to cut back into the regular line. They were escorted off the ride, to the applause of many, much more patient, guests.

Careful - we have had this run-in with ALL types of youth groups, whether they be sports affiliated or otherwise. Guess I take a bit of offense to the "surprise surprise". Though those teenagers were clearly rude, it isn't because they are cheerleaders - it is because they were not taught to behave better by their parents and coaches. As a coach of 68 cheerleaders ages 11 to 18 - my girls behave with the utmost respect to others when we are out in public places as a group, so I know that it is not the "cheerleader in them" that made those young girls, in your experience, misbehave.

 

[Figment571]

If a CM enforces a rule and guest complains about the rule being enforced, the CM can get in trouble. That has been happening to me of late and that is why I am done enforcing the rules unless it bugs me. Need a new supply of pixie dust.

I got one that might help fill your bag of the dust. Just remember for everyone #$!&head, there are a hundred little kids who depend one you to make there time at Disney the greatest experience of their lives, you are the magic.

 

[Computer Magic]

It is actually their culture. I just ignored them.

Brializian culture is to cut in front of people That doesn't sound correct :shrug:

 

[mousermerf]

If a CM enforces a rule and guest complains about the rule being enforced, the CM can get in trouble. That has been happening to me of late and that is why I am done enforcing the rules unless it bugs me. Need a new supply of pixie dust.

The only time i was ever pulled aside like that was as a joke (literally) - they used a guest confrontation i'd had earlier in the day as a reason to pull me out of rotation. "We need to talk about blah blah blah..."

Then after i was starting to freak out thinking i was fired they gave me an award i'd gotten for guest service.

About smoking - CM's seem to have really stopped caring. The training used to be to look for smokers, go after them hardcore, and if they didn't put it out immediately or goto a designated area you were calling security.

 

[yankspy]

The only time i was ever pulled aside like that was as a joke (literally) - they used a guest confrontation i'd had earlier in the day as a reason to pull me out of rotation. "We need to talk about blah blah blah..."

Then after i was starting to freak out thinking i was fired they gave me an award i'd gotten for guest service.

About smoking - CM's seem to have really stopped caring. The training used to be to look for smokers, go after them hardcore, and if they didn't put it out immediately or goto a designated area you were calling security.

I do not understand the smoking thing. As a smoker, I know that there are numerous places to smoke. In WS there is a spot in just about every country. Why would you risk getting in trouble when you could just walk 100 feet and do it.

 

[mousermerf]

I do not understand the smoking thing. As a smoker, I know that there are numerous places to smoke. In WS there is a spot in just about every country. Why would you risk getting in trouble when you could just walk 100 feet and do it.

Some people are entirely self centered. I've seen a man asked to put it out flick the cig, lit, into a crowd of people waiting for a show.

 

[frankd1962]

i got one. i was waiting in line for the indy speedway and when i arrived, a cast member diverted the line (to add extra space), and some lady decided to go under the rope cutting me off, coincidentially i ended up behind her and i "inadvertently" bumped her a couple of times. i felt a little bit guilty about breaking the rules, but i guess that situation was a good example of karma.

You were "bump drafting" :ROFLOL:

 

[RLMickey]

It is very common during weeks like now that bands, choirs, and other school groups are in Disney that there are just too many kids for the chaperones, and many don't follow the kids around. For example yesterday I was working in a undisclosed area of one of the parks...(a place where a tower looms over the days of hollywood) And a mother came up to me and asked if anything could be done about the roudy, cussing, and rude group of school boys beside her table that was disrupting her families meal outside as well as offended her little children. Sure enough a manger came up and spoke to the boys, removed them from the area. I did not see what the end result was, but hey its still a family park and still have to keep what you say and do for family ears. And it is just common courtesy for others around you.

 

[WDWFigment]

My friend and I were in line for Pirates last August, where the queue was a bit outside the show building. So this family (mom dad kid) cuts in line a few groups ahead of us by jumping the very thick chains set up out there. The family who was now behind them starts saying "Oh no, you can't do that!" So the family moves back by one family. Now they're one group ahead of us.

I look at the father and tell him that the end of the lines is further back, and it doesn't require jumping any chains. He replies that a CM had TOLD him go that way, and that he was only following directions. So I told him that, no, a CM would never ask somebody to violate the rules to get into a line, that he was lieing, and he needed to go to the back of the line.

So he responds with "Oh, do you want me to get behind you? Would that make you feel better?" And I tell him, "No, I'd rather you go to the back of the line where you belong, you rude person!"

A few other families were watching this all happen (because heaven forbid they step in and help me), and as we were getting in the building, the man's wife tries to get into it with me, saying how I'm so rude, and that it's just a line, and blah blah blah. So I hold my hand up and tell her to stop talking to me, I'm not listening to anything coming out of her mouth. The husband now becomes hugely irate at me "disrespecting" his wife by putting my hand in his face, and I tell him he's already disrespected the entire line by cutting in front of everyone in it.

SO as he's still attempting to speak with me, I'm ignoring him. We arrive at the first CM inside, and I explained that the family behind us had cut in. The rest of the line verified that I was telling the truth (oh gee, thanks for ALL your help, guys!), and the family was removed from the line. Buh bye!

Maybe it's just me, but this story makes it seem ambiguous about who truly was being more rude, you, or the people who cut. I agree that cutters are annoying, but I don't necessarily agree with your approach.

 

[Hammer1310]

yeah ive got one my sister in law and mother in law went to dlp they had been there about 8 times before and have found some french people to be quite rude and that they dont like to queue they decided to go round paris sightseeing and this french lady pushed my mother in law out of the way almost pushing her over my sil gave her a mouthful and the most deadliest of stares and off she went the next thing they hear is that the same lady had pushed past another lady boarding a boat and in doing so tripped and fell and hurt her knee which resulted in missing the rest of the trip and going to hospital i think karma bit her in the A@@:animwink:

This. makes. my. brain. hurt.

Punctuation is free. :animwink:

 

[daliseurat]

I do not understand the smoking thing. As a smoker, I know that there are numerous places to smoke. In WS there is a spot in just about every country. Why would you risk getting in trouble when you could just walk 100 feet and do it.

Last trip, an older guy was smoking away, flicking his ashes. I pointed out that he was in a no-smoking area as politely as I could. He responded with a smart remark. Normally, he'd be eating his cigarette after that. But, this being Disney, I behave myself. I pointed out the nearest smoking area. He ignores me. A cast member head for him. He quickly palms the cigarette and extinguishes it as the castmember politely tells him that this is a no smoking zone and points out the smoking area. The guy now starts yelling at the castmember, calling him a liar, shows the now extinguished butt and then starts getting in his face. The castmember does not lose his cool. He merely indicates that if the guy wants to smoke he must do it in the smoking zone. The guy starts in on the castmember accusing him of calling HIM a liar. At this point I step in point out that he IS indeed a liar, that we all saw you smoking and that I had asked you twice to stop. I then ask why he is so childish to LIE about what he was doing. No one was going to arrest you or throw you out. You are just being asked to move. The guy just stares at me. The castmember smiles at me. The guy walks away muttering. The castmember says thanks. He then picks up the discarded but and tosses it out. Castmembers rule.

 

[earningmyfins]

I'm not sure if this really relates to this or not but I live in a family with 5 kids (including myself) and it annoys me when I'm at character dining and another family comes up to your table. There is always some foreign kid (or family) rushing up to the table screaming "PLUTO! PLUTO!" or "MICKEY! MICKEY!" and you can never have them to yourselves.

My brother and I are always saying that people should know the rules of character dining.

THE CHARACTERS COME TO YOU.


Oh and another pet peeve of mine is when you see people in wheel chairs who you know don't need to be in them and are in them just to get special assistance. I hate people like that.