I know they don't want CMs getting involved and keeping the "show" going, but seriously, you have an employee getting beat on lying on his back and they all turn away? This is a sad and scary situation that their staff is put into. For as many employees/managers they have - it sure takes them a while to get anyone to show up who will actually take care of this guy.
The most annoying thing was the woman yelling in the background and the guys recording the video laughing about the situation.
CM's can be severely disciplined for getting involved in these kind of situations often resulting in their termination. It's just not worth it to even try.
I was very shocked that with all those CMs standing around that no one stepped up to help the older gentlemn with the pepper spray. Also shocked that security was nowhere for 4 minutes. Jimmy Thick would have been there in 3.
Had everyone dogpiled the guy in the first 20 seconds this situation would have been far less upsetting than trying to manage the crowd and keep the show going for 4 minutes. Employees everywhere are told to never lay a finger on someone. Even shoplifters can't be physically detained. And I'm not saying they need to be throwing punches but there comes a point where manhandling someone is absolutely necessary.
CM's can be severely disciplined for getting involved in these kind of situations often resulting in their termination. It's just not worth it to even try.
In that situation though they need to. That security guard couldn’t handle the situation and there was no backup showing up. It is worse when cast wouldn’t help so park guests had to pin the guy down.
In that situation though they need to. That security guard couldn’t handle the situation and there was no backup showing up. It is worse when cast wouldn’t help so park guests had to pin the guy down.
To the people annoyed at the woman screaming. Perhaps that guy was not aware that children were around. I'm sure had he known none of this would have occured. Seriously though, she was beyond annoying.
I was very shocked that with all those CMs standing around that no one stepped up to help the older gentlemn with the pepper spray. Also saddened that no one in the crowd stepped in either. Goes to show ya that you really are on your own when a situation goes down. People really freeze like a deer in the headlights. I'd like to think I would have stepped in sooner than the crowd did after the guy was thoroughly sprayed.
Also shocked that security was nowhere for 4 minutes. Jimmy Thick would have been there in 3.
No. Disney management doesn't see it as the CM "helping" the situation but rather "getting involved." They would've been punished and it isn't worth loosing your job over.
Don't know why backup didn't arrive sooner. In WDW security is increasing more and more, even within the last 6 months. Orange Co. is only a call away and they are always lingering around the parks anyway.
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