More complaints filed against Disney characters

cherrynegra

Well-Known Member
Original Poster
I stumbled upon this news story, looks like more people are coming forward with complaints, and the interesting thing is how they interview a former CM who used to do character work and was dismissed for pushing a guest. Reportedly the guest was attacking him and he nudged back. The story also goes a little into the training involved for those in costume. My first reaction after reading this is that I think it's possible, very possible, for people to misconstrue a simple touch or misplaced hand. It will be interesting to see if any of these cases go to trial.

http://www.kansascity.com/mld/kansascity/news/nation/8388949.htm?1c
 

cherrynegra

Well-Known Member
Original Poster
Originally posted by niteobsrvr
could ya copy the article here? I dont particularly want another newspaper to have my info.

Thanks!

Erin Rivera was looking forward to breakfast with Disney characters while at the vacation resort with her husband in June 2000.

But when she posed for a picture with a worker dressed as Tigger, the 21-year-old Zephyrhills, Fla., woman recalled how the character touched her breast with his left paw, while holding her shoulder with his right.

"I don't think it was a mistake," said Rivera, who has a picture of her embrace with the character. "Everybody who goes through my photo album says, `Tigger is groping you.' "

The Orange County Sheriff's Office said Thursday it has received 24 complaints similar to Rivera's since the April 2 arrest of Michael C. Chartrand on charges that he molested a mother and daughter while he was in costume as the friendly tiger character from the "Winnie the Pooh" stories.

So far 13 of those cases are considered credible enough to be investigated actively, while the rest are being reviewed. Rivera has not reported her case to the sheriff's office but on Thursday said she plans to file a complaint.

"It appears we have 24 folks that feel there may have been something inappropriate and that something happened to them," said Jim Solomons, sheriff's spokesman. "We need to prove that it either happened or it didn't happen."

He added, "It appears all of our complaints are focusing on Tigger."

Disney declined to discuss the spate of allegations since the initial arrest.

The company has been cooperating with the ______-crimes investigation and referring guests with complaints to the sheriff's office, Solomons and Disney officials said. Investigators are mindful that Disney could be a magnet for false claims, and former characters said in interviews that their actions while in the bulky costumes could be misconstrued by guests.

The Orlando Sentinel obtained several of the sheriff's office incident reports in which Disney visitors described inappropriate touching by Tigger from June 2003 to March 2004.

In one case last July, a mother said she was video-taping her 3-year-old daughter at Toon Town when the Tigger character approached from behind, put his hands around the woman's shoulders and held her for one to two minutes.

"Although she felt uncomfortable, she didn't think that someone dressed as Tigger would act in an inappropriate manner," the report says. "Her daughter asked her what Tigger was doing and the victim jokingly said, `I don't know, I guess Tigger likes Mommy.' "

Another report detailed an incident last June at the Magic Kingdom's Crystal Palace. After being approached from behind, the woman told investigators, Tigger's "hands were over her in a cupped type position" for about one minute.

In another February incident, a victim said Tigger was "feeling my butt the entire time the pictures were being taken."

Many victims said they initially were embarrassed by the incidents but decided to come forward after learning of Chartrand's arrest.

Solomons acknowledged that the timing and authenticity of the claims will be checked out as part of the probe.

"Are these people trying to get into Disney's pockets?" Solomons asked. "That's why we have an investigation.'

A Disney spokeswoman, citing the ongoing investigation of Chartrand, declined to say if it had handled any similar incidents before his arrest.

Solomons said his office could not immediately determine how many similar incidents involving Disney characters were reported before Chartrand's arrest.

Universal Orlando and SeaWorld Orlando, which both have costumed characters, reported no similar complaints.

Since 1998, Walt Disney World has run criminal background checks on all new hires, including Chartrand.

Chartrand, 36, of St. Cloud, Fla., has been released on $2,500 bond, but he refused to comment Thursday on his case or the widening investigation.

"I'm not going to say anything," said Chartrand, who was suspended before his arrest.

Several of the incidents detailed in the sheriff's reports occurred during February and March when Chartrand was working as a costumed character. But it's not clear yet if he was working as Tigger on the dates of the complaints. Some of the complaints pre-date his employment, which started in August 2003, according to Disney.

Disney' s costumed characters receive training before interacting with guests. Supervisors also videotape new characters' first few work days to make them aware of inappropriate touching or out-of-character behavior.

The training encouraged the touching of guests' shoulders, but specifically made torsos off limits, said Robert Rexach, one of several employees who played Tigger from September 2000 to July 2003.

"In training they flat out said, `Don't place your hand over a girl's breast, even if it is (hovering) a foot or two over it. A photograph is two dimensional, so that would look bad," said Rexach, 21.

Tigger's paws are slightly oversized and contain "one or two millimeters" of padding underneath bright orange fur, he said, adding they are slightly less cumbersome than an oven mitt.

"I could turn pages in a book pretty well, but I still couldn't feel them," Rexach said.

Rexach said that he was dismissed by Disney after a teenage guest complained that he was attacked by Rexach, who was dressed as a Country Bear at the time. Rexach denied the allegation, arguing that he was attacked by the teenager and "nudged" him off in self-defense.

The Tigger of A.A. Milne's story books and Disney films possesses a hyperactive bent, and the theme park character is trained to emulate that upbeat style with frequent arm and leg movements, said Megan Long, who played Winnie the Pooh from 2000 to 2002.

"He's supposed to be really hyper and outgoing. He can't stand in one place. He's not supposed to be grabbing children," said Long, who regularly worked alongside the Tigger character. The gloves that Pooh wore were similar to Tigger's, she said.

"It's not too thick where you can't feel (what you're touching). It's thick enough so that kids cannot feel hands underneath, so they get the illusion that it's a real teddy bear," she said.

Long said she was always careful to keep her hand on or above the shoulder. If a visitor shifted positions during a hug, Long said tried to move away immediately. She wasn't always successful, she said.

Once, dressed as Pooh, Long said she knelt down to play with a baby lounging in her mother's lap. To stabilize herself, Long rest her yellow gloved hand on the woman's knee.

"She was like, `Hey, Pooh, get your hand off my knee,' " Long said. "Inside the costume, we're human and we do make mistakes."

Erin Rivera, who was 18 when she said Tigger touched her, said she was embarrassed but did not to report it, thinking no one would take her seriously. After Chartrand's arrest she too decided to come forward.

She said she contacted Disney about the incident, and theme park officials referred her to the sheriff's office.

River said she has been back to Disney twice since the incident, and she has even posed with characters for pictures.

"I just don't get my picture taken with Tigger anymore," she said.
 

Disney2002

New Member
Not to be totally crass, but what can you feel with a huge oversized character hand. No thrills there!

Moreover, I was under the impression that the majority of the character actors were women (because of costume sizing). How many of these 'victims' would feel stupid to learn it was a 16 year old girl inside that costume and not some creepy old man!
 

cherrynegra

Well-Known Member
Original Poster
Originally posted by Disney2002

Moreover, I was under the impression that the majority of the character actors were women (because of costume sizing). How many of these 'victims' would feel stupid to learn it was a 16 year old girl inside that costume and not some creepy old man!

Yeah!! I always thought that the characters were women for exactly this reason. I remember reading also how a man mistakenly thought a character was "coming on" to his wife, and he punched the character in the nose, only to hear a little girl in the suit crying.:hammer:
 

barnum42

New Member
Originally posted by cherrynegra
"I just don't get my picture taken with Tigger anymore," she said.
Just when you think the lowest denominator of human intelligence could drop no lower. How can they think it’s the same performer in all instances?

So, all the greedy people can sniff money and they are being egged on by greedy lawyers to jump on the bandwagon. It’s so sad.

Whilst not Disney characters I have done character work. You can’t feel anything with character gauntlets on, neither can you see too well.
 

Katherine

Well-Known Member
This is just getting rediculious. I can't believe a guy actually punched a character though. Man what do you say to your kid after something like that?:lookaroun :lol:
 

Shaman

Well-Known Member
Monkey see, monkey do....most of these claims will be dismissed...especially if there really isn't any evidence to support them...if there is proof of wrong-doing, like Ricky Ricardo said, "[Disney] got some esplaining to do."

I don't know to me it still seems that character actors, have a higher chance of getting "abused" than do the park guests....

*sigh*

What a world we live in! :(
 

WDWFREAK53

Well-Known Member
Originally posted by objr

I don't know to me it still seems that character actors, have a higher chance of getting "abused" than do the park guests....

Tigger should sue every child that yanks his tail...(that's just gotta hurt!)

Tigger: I can't bounce anymore...and that's what I do best :(
 

Tom

Beta Return
It seems strange that characters are getting away with all of this...especially when they're ALWAYS escorted with one or two cast member attendants when they're out in the parks.

Those 2 people are supposed to always be watching for things to happen, like the character being attacked, and could also act as witnesses in the "groping" and "attacking" acusations.

I also agree that these people acusing characters for groping should get a life. If you can feel Tigger actually squeezing or pressing, sure, maybe he's playing with you a bit - but they have to understand that when you get on the side of a character, they lose track of you completely unless they turn their head, which is also hard to do. They just guess when putting their arm out around you for a pic - where it lands, nobody knows.

AND, if you're going to wait years before you fess up and say that you were "molested" by a Disney Character, you don't deserve to be heard anymore. If something happens like a rape or attack or molestation, it needs to be brought up immediately, or else it's a waste of my tax dollars to try to investigate it years later.

People are so stupid and money-hungry anymore. Sure, there are characters that have probably "copped a feel" - but let's not all get on the bandwagon and make up our own stories.
 

PhotoDave219

Well-Known Member
Last i noticed, there were fewer and fewer greeters during large greets, especially over at Epcot.

While what your saying makes sense, so would haveing a security guy out with them if people are being assaulted by guests.
 

BeachClubVillas

Well-Known Member
Originally posted by WDWFREAK53
Tigger should sue every child that yanks his tail...(that's just gotta hurt!)

Tigger: I can't bounce anymore...and that's what I do best :(

:lol: :lol: Good one! Seriously, those poor characters take a lot of abuse from stupid guests.
 

bears163

Active Member
i would be that some are just looking for a buck. and because all this by the time my family goes down all the pictures will be with my kids and a cardboard cutout of a pooh, tigger. etc.:cry:
 

ClemsonTigger

Naturally Grumpy
Truly pathetic

What a sad state of affairs. While many of us complain about the shortcomings of Disney in running the parks, the horrendous guests are the big change in the state of affairs of the parks.

Yes, garbage should be picked up, but why do guests feel they can throw their crap anywhere...if not take pride in putting it where it is not easily accessable...like water features or in restricted theme sets. Look at those "favorite" gum accumulation spots.

Rudeness of guests cannot be controlled by CM's...but we expect that.

These lawsuits are only going to ruin what we do have. Like a previous poster said, we will soon have to stand next to cutout pictures.

With that said, it's not that there can't be problems. With 50K plus employees, you are going to have some....

Maybe the character attendants will have to wear portable cameras, like in police cars. Those devices have greatly reduced the number of frivolous brutality/discrimination claims.

WE are worse than Eisner in ruining the magic!

:mad:
 

WDWFREAK53

Well-Known Member
Originally posted by bears163
i would be that some are just looking for a buck. and because all this by the time my family goes down all the pictures will be with my kids and a cardboard cutout of a pooh, tigger. etc.:cry:

No way...never happen...they'll just make statues...I think they'll probably do a "soft opening" of the meet and greets with Mickey...say...75 different ones :lookaroun

They even roped the statues off so that guests couldn't complain that they were groped! :eek:
 

Register on WDWMAGIC. This sidebar will go away, and you'll see fewer ads.

Back
Top Bottom