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Cast Member Appreciation Have you had a great guest experience with a Cast Member at WDW? Acknowledge them here with their name and location, and any other details.

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  #16  
Old 29th July 2009, 20:51
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PotteryGal PotteryGal is offline
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We have never had a bad experience with a CM yet, and we've always been impressed with their willingness to go out of their way to help you if they possibly can. One of the many reasons we so look forward to returning to the Magic. Thank you.
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  #17  
Old 30th July 2009, 06:15
Mansion Butler Mansion Butler is offline
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I have to be honest, the vast, vast majority of guests are fine at worst. Many more guests are great, compliant and friendly than are bitchy, angry or mean.

It's a customer service job, but it's pretty easy because most of the customers are happy. If any CM makes you feel like we have a rough time surrounded by jerks, they're either venting or just making up stories for attention. Believe me when I say my job is great and not hard (tedious at times, but rarely because of guests).

So when I say thank you, I don't mean to make it sound like I'm thanking a few people in a sea of rascals, scoundrels, villains and knaves. I'm thanking just about all of you for coming and being a part of the "magic."
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When hinges creek in doorless chambers, when strange and frightening sounds echo through the halls. Whenever candle lights flicker wher ethe air is deathly still. . .
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  #18  
Old 1st August 2009, 17:02
Mansion Butler Mansion Butler is offline
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OH! I thought of another group of guests I want to thank: those of you who keep your parties together.

It's an amazing hastle if people split up before getting in line and then want to ride together, and often it's not that we don't want to help it's that we can't (at least not without significantly backing up the ride and/or the line). It's better for absolutely everyone involved if you wait until everyone is together before getting in line. And I really do appreciate those of you who do.
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When hinges creek in doorless chambers, when strange and frightening sounds echo through the halls. Whenever candle lights flicker wher ethe air is deathly still. . .
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  #19  
Old 5th August 2009, 00:24
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STLDisneyFan STLDisneyFan is offline
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I was just roaming around the site and stumbled onto this thread... The CM's really are great. I was down last Sept. to celebrate my birthday. As I wore my birthday button (my daughter would have DIED!!!) I just kept hearing "Happy Birthday" from CM after CM. I can't tell you how it made me feel. Usually a trip to the "World" is about the kids, but this time , for me , it was without them and about ME! I was smiling for 4 days! THANKS for all you do. I'm coming back down the end of Sept this year and can't wait ...it truly is the happiest place on earth!
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  #20  
Old 5th August 2009, 06:34
Mansion Butler Mansion Butler is offline
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Figure out something to celebrate and wear a pin again!
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When hinges creek in doorless chambers, when strange and frightening sounds echo through the halls. Whenever candle lights flicker wher ethe air is deathly still. . .
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  #21  
Old 5th August 2009, 23:08
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A compliment from a Guest makes my entire day.

Find any excuse to tell a CM you like what they are doing. It only makes us work harder.
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  #22  
Old 15th August 2009, 05:55
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board57796 board57796 is offline
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I would like to thank the Guests who "Continue allllll the way down filling in allll available spaces."

But really, a good Guest truly does make my day. It's amazing that just the act of seeing a Guest put their trash in the trash can puts a smile on my face. I prefer working nights and closing, aka when the Guests just want to GO, and I understand their frustrations sometimes, but the good ones I really do remember.

So to the Guest who yelled at the other gentlemen who unhooked the chain on the Monorail platform and proceeded to make his way to a gate, Thank You for doing exactly what I wanted to

THANK YOU AWESOME GUESTS! You are the reason I love my job.
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  #23  
Old 15th August 2009, 19:17
Mickey is King Mickey is King is offline
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Quote:
Originally Posted by Mansion Butler View Post
So I cruise this forum a lot because I like seeing guests who actually appreciate cast members. And I wanted to return the thanks and say thank you to every guest who appreciates those of us who actually do want to make your visit awesome. And thank you to those of you who understand why we can't let you do something you want to do. And thank you to those of you who only smoke and park strollers in designated areas. And thank you to those of you who stop and talk to a cast member about your day or your love of Disney World (many of us really are interested in passing the time talking to a guest about this place!). And thank you who let City Hall or someone else know when a cast member has done a good job (positive reinforcement keeps you going strong). And thank you to everyone who comes, smiles and has a great, happy and magical time.


If it were not for the AWESOME cast members DW wouldn't be as much fun ,or just plain old friendly like it is. I enjoy talking with CM's while hangin' at the parks. Sometimes they have great tips too!
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  #24  
Old 15th August 2009, 19:39
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jj92979 jj92979 is offline
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Quote:
Originally Posted by Mansion Butler View Post
But yeah, thanks again to everyone for coming and celebrating with us (heh). Of course, I'm in denial.
Wow...For someone who is so happy about your life and job you have a hard time letting things go. Nowhere in that post did I say your name "Mansion Butler". Its kind of funny...for you to mention all these things that you are thankful for(understand why we can't let you do something you want to do, only smoke and park strollers in designated areas, realize ropes and chains are there for a reason and don't open or jump over them, doesn't scream at the Fastpass cast member for merely doing his or her job, fully aware of how excruciating it can be standing in standby watching four times as many people go in front of you from FP, makes us just feel worse when we get screamed at. If someone yells at me at the merge point it usually bothers me for the rest of the day, those of you who keep your parties together) because they must deep down really bother you. These are all of the common complaints that you would hear out of an attractions host.

Quote:
Originally Posted by Mansion Butler View Post
If any CM makes you feel like we have a rough time surrounded by jerks, they're either venting or just making up stories for attention.
I forgot that you can account for every CM on property. What I think you need to do is to grow up and stop looking to start arguments with others who state their own opinions and experiences. You obviously posted that link in your post just to see if you could get a rise out of me. So my best advise for you is to grow up and stop acting like a little baby. You are not the holy grail of CMs because you are a measly attractions host at the HM. At the end of the day it is still just a job!
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Last edited by jj92979; 15th August 2009 at 19:44.
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  #25  
Old 4th September 2009, 19:47
Mansion Butler Mansion Butler is offline
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Guess again. Sorry the screen name misleads you.

lmao
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When hinges creek in doorless chambers, when strange and frightening sounds echo through the halls. Whenever candle lights flicker wher ethe air is deathly still. . .
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  #26  
Old 4th September 2009, 19:57
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harveyt0206 harveyt0206 is offline
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I think we should be thanking you MansionButler, and every other CM who works so hard to bring the Disney magic alive. Those of us who travel to WDW do so because we are truly looking to escape during our meger vacations and I personally feel that the Cast Members make a huge contribution to my ability to do that for however many days I am fortunate enough to be on property. So, thank YOU.
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  #27  
Old 4th September 2009, 20:00
Mansion Butler Mansion Butler is offline
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Quote:
Originally Posted by harveyt0206 View Post
I think we should be thanking you MansionButler, and every other CM who works so hard to bring the Disney magic alive.
Well there's clearly already a whole forum dedicated to that here.

I just decided that guests also deserve a thank you. In a way, every single guest deserves to be thanked for, y'know, helping pay the bills. But the guests who avoid being sensless jackasses, or who take the time to make a CM fell good, or who stand out as people who really and obviously enjoy the time they're having, in particular, need to be thanked. And while it really is the vast majority, it still needs to be said.
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When hinges creek in doorless chambers, when strange and frightening sounds echo through the halls. Whenever candle lights flicker wher ethe air is deathly still. . .
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  #28  
Old 12th September 2009, 17:06
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STLDisneyFan STLDisneyFan is offline
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Well, I truly appreciate what all of you do. I prefer working with small children ( as pre-school teacher since 1976). ...it's the adults I have trouble with... so being a CM might not be the job for me. But if you love what you do, whatever it is, do it WELL and be proud. I'll be down in 13 more days and can't wait to thank all of you for making my little get-a-way magical!
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  #29  
Old 7th November 2009, 01:02
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GuitarCrazyo GuitarCrazyo is offline
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OT Thank You to Awesome Guests

Hello Reid, I wanted to publicly thank you for the private PM to me today. I know many of you are members of many forums. I chose to join this forum because of my good e-mail friend Ryan who I met through the Bettinardi forums. Anyway, thanks to you Reid as we have never met and you took time out of your busy day to PM me. This forum really has some great people running the forum and I always feel welcome here. I do not mean to preach but sometimes in life we run into challenges so please all of you understand how GREAT it is to play this great game of golf and always appreciate that you can enjoy this game every day. Kudos to Golfwrx and all the best to you Reid. Thanks from the bottom of my heart. Michael
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  #30  
Old 10th November 2009, 06:22
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CM's are the best, They are the reason Disney is a cut above all other parks! CM's are the reason we spend over 1 month a year staying at Disney. I couldn't think of anywhere else I'd want to be. Truly the heart and soul of Disney! Sometimes I marvel at the amount of top notch people that are working there, a truly tough job, dealing with a public who can at times be quite demanding. The amount of smiles CM's put on guests faces on a daily basis is immeasurable. Awesome! Thank You
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