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Well, maybe for those folks it worked well. Based on my experience it's a red herring. We all have the right to an opinion, don't we? Sorry you got offended. not my intention.

Yes. I was greeted with a message that said I could expect to be connected to an agent in 25-30 minutes (more Disney fine guest service). An hour and 10 minutes later I hung up in frustration.

We received the invitation to test MyMagic+ 5 days ago and have been trying ever since to go online to customize and activate the bands and/or cards. The site fails every time we try. Tried 3 different browsers because we heard the site is picky about which products you use. Nope - still doesn't...

On our last trip to WDW we exchanged our paper APs for the new plastic cards which, I assume, contain the RFID chip (maybe not, I really don't know). We used our new AP cards at the park admission gates in the new machines (the Mickey ball). For our upcoming trip we set everything up in...

Yep, that's what I wound up doing. All calls, of course, are toll calls with Disney. Just another good reason behind the wording of the thread subject.

I tried to book a Candlelight Processional Dinner package online today. During the booking process, after you select a restaurant and pick a dining time, their web site quoted no prices at all, nor did they say which CP performance we got. Instead, they took me directly to the 'pay for it' page...

We're making an 8-day trip to WDW in April and have found that rental car rates are over $700 for every major rental company except Dollar and Enterprise. They are $122 and $196 respectively. This is for a full size car. This is one of those things that appears to be too good to be true. I...

I'm trying to make a resort reservation, and yes I have tried online but they won't process discounts online (like AP rates, AAA rates, or Disney VISA rates).

What's with the reservations center? Waited on hold for nearly an hour three times over the past three days. Finally gave up each time. All I accomplished was to run up a big phone bill since Disney doesn't provide a toll free number. If they're too busy to take reservations then they need to...

Yeah, let's hear it for WDW web service. Last week the New Fantasyland Passholder Preview didn't work (they said 'technical difficulties') and they referred everyone back today. Today, it crashes the entire site!!

I tried 3 times over the past few days to call Disney Reservations about a resort reservations. Sat on hold for more than an hour each time before finally giving up. It's too expensive to sit on hold like that on a toll call. Are they having problems with their system again?

We're planning a February visit to WDW and trying to find information about events that might help us decide which dates to book. Where would I find information about what history has shown we might see in February - things like sporting events (e.g. marathons), tour groups, school competitions...

Does anyone have a recommendations for an Atlantic coast beach to visit while at WDW? Directions to get there? Thanks.

New AP discounts for WDW resorts were announced yesterday and the AP site has a splash ad announcing those discounts for stays beginning June 4 through the end of August. Alas, the WDW site is broken yet again and you can't book the new discount. If you click on the link to book it, the site...

We tried it once and immediately went back to regular check in. In the time it took us to wait (behind only 2 other people) lots of other folks were processed in the regular lines. As was said earlier, there is usually only one person handling that line. The person we worked with was very...

I've been struggling with this problem for weeks, but I stumbled upon a solution that worked for me this weekend. If I recall correctly the page that asks for your passholder number does not include a field for your name. You can enter just your pass number. However, if you log in and go to...

Logging out and back in again doesn't work either. The WDW site hasn't operated correctly for weeks. Lots of errors and unpredictable behavior. You can try emailing them through the Contact Us link but it's unlikely you will get a response. I've tried many times . . . nothing.

Dee-oh-gee (d-o-g)

Anybody know when AAA room rates will be available for Spring 2010?

Epcot Avatar Your avatar is one of the coolest pics I have ever seen of Epcot. Do you know if a full size version is available somewhere? Thanks.