FastPass+, MyMagic+, My Disney Experience, dining plans and reservations: Out of hand?

rkleinlein

Well-Known Member
Original Poster
The Disney vacation experienced has been radically changed with all the dining, ride, and even parade reservations. Does anybody else think all this advanced planning and minute by minute regimentation is ruining the experience?

"Sorry kids, we can't ride the people mover again. I know there's no line, but we have a reservation at Splash Mountain on the other side of the park. Hurry!"

"You're not hungry now? Eat anyway. I made these lunch reservations three months ago and no other restaurant has any tables. Daddy already paid for this on the dining plan and he can't afford to waste any table service allotments."

"Sorry honey, we can't stand here to watch the fireworks. We didn't reserve space on this sidewalk."

"Yes, your mom and I remember the joy of randomly meeting characters walking down the street, but you kids get to make an appointment and meet them at the designated location. And wait in line for 70 minutes."

"Oh no! My phone lost its Wi-Fi connection. What do we do next?"
 

CAPTAIN HOOK

Well-Known Member
On the one hand, its nice to know that you can experience an attraction, or that you having a dining reservation built into your day which means there's a minimum of standing in line or time waiting to be seated.

On the other hand, who knows where they want to eat, or what they fancy eating 6 months before you even get to the airport.

Disney is now an adventure for planning geeks (where you can enjoy your Disney break before you get there) and a minefield for the unaware and unplanned
 

JohnD

Well-Known Member
"Sorry kids, we can't ride the people mover again. I know there's no line, but we have a reservation at Splash Mountain on the other side of the park. Hurry!"

I'm sympathetic up to a point but not all your arguments are valid. The one above would be more true with the old FASTPASS system where you would rush to the ride to get your ticket to get a return time later in the day. WDW can't be blamed for your decision to be on the other side of MK. At least with FP+, you know where your first three attractions will be and can plan your touring accordingly.
 

Minnesota disney fan

Well-Known Member
OP, I couldn't agree with you more. I just posted my fp experience and didn't state it quite as clearly as you did. Those were exactly the same feelings I had while trying to manage our fp's, adr's, etc, etc etc. It definitely takes some of the magic out of it for us. I hope WDW fixes fp+ or goes back to the old way. There's got to be a better way! I'm sure someone out there in Disland could think of one and Not charge a billion dollars to do it:):)
 

Victor Kelly

Well-Known Member
I do not like that we cannot schedule fastpasses for two parks in one day. We park hop for restaurants and shows, especially from AK, and Studios to MK or Epcot. It is driving my wife nuts, she does not like it.

Being spontaneous is no longer achievable within Disney.
 

BigTxEars

Well-Known Member
Having just made my FP+ this week for our Jan trip I find it reassuring that I know we will get to do so many things we want to do while we are there in 57 days without having to worry about lines. Seeing Anna & Elsa again, 7DMT twice, Space Mt, TSM, Expedition Everest, the new Frozen sing along , Tower Of Terror etc.....and of course Rupunzel M&G again :inlove:

Also looking forward to the ADRs we made, well except maybe for Sanna which I am unsure of but my daughter wants to try. :)

We are big fans of FP+ and MBs in general. We find it "freeing" as opposed to restricting us overall. But that is just our preference, I can see why others would not care for the system.
 

rkleinlein

Well-Known Member
Original Poster
I was was being a bit facetious with my examples, but I still think they hit the mark: it is very conceivable that somebody would be on one side of the park for a FastPass reservation (at Space Mountain, for example) and then have to high tail it across the park for reservation at another ride (Splash Mountain) or restaurant.

IDEALLY and THEORETICALLY, we could make ride and dining reservations in logical sequence so that we don't have to run hither and yon: "I want to eat at Be Our Guest at 1:00 so would like to ride Seven Dwarfs Mine Train at 2:00." But that's not how it works. We DON'T always get to choose the best timing and sequence, especially for the most popular rides and restaurants. We have to take the reservations that are available even if this puts us on one side of a park at 1:00 and the other side at 2:00.

Of course if we don't like this there is always the option of not making ride and dining reservations and leisurely working our way around the parks in logical order like we used to. But because everybody else DOES make ride and dining reservations, it makes the standby lines ridiculously long and table service restaurants completely unattainable. If we want to eat at a table service restaurant (of course we do), and don't want to wait 90 minutes in line for the best attractions (of course we don't) we're pretty much stuck making reservations and trying to plan the entire day six months ahead of time, for every day of our vacation. And best of luck if we (or our kids) change our minds about anything when we're actually there.

I too, was glad to have FastPasses for Toy Story and Soarin' and was so glad I was not waiting in those 90 minute lines with everyone else. And I'm glad I got reservations at Be Our Guest and Akershus. But I don't like the way the entire vacation experience has been so radically changed. I don't like the hours--the days of planning. I don't like the feeling of moving from one appointment to the next, all day, every day. I don't like walking by hoards of people stuck waiting 90 minutes for the best attractions because I got lucky on the website six months ago and they didn't.
 

Minnesota disney fan

Well-Known Member
I was was being a bit facetious with my examples, but I still think they hit the mark: it is very conceivable that somebody would be on one side of the park for a FastPass reservation (at Space Mountain, for example) and then have to high tail it across the park for reservation at another ride (Splash Mountain) or restaurant.

IDEALLY and THEORETICALLY, we could make ride and dining reservations in logical sequence so that we don't have to run hither and yon: "I want to eat at Be Our Guest at 1:00 so would like to ride Seven Dwarfs Mine Train at 2:00." But that's not how it works. We DON'T always get to choose the best timing and sequence, especially for the most popular rides and restaurants. We have to take the reservations that are available even if this puts us on one side of a park at 1:00 and the other side at 2:00.

Of course if we don't like this there is always the option of not making ride and dining reservations and leisurely working our way around the parks in logical order like we used to. But because everybody else DOES make ride and dining reservations, it makes the standby lines ridiculously long and table service restaurants completely unattainable. If we want to eat at a table service restaurant (of course we do), and don't want to wait 90 minutes in line for the best attractions (of course we don't) we're pretty much stuck making reservations and trying to plan the entire day six months ahead of time, for every day of our vacation. And best of luck if we (or our kids) change our minds about anything when we're actually there.

I too, was glad to have FastPasses for Toy Story and Soarin' and was so glad I was not waiting in those 90 minute lines with everyone else. And I'm glad I got reservations at Be Our Guest and Akershus. But I don't like the way the entire vacation experience has been so radically changed. I don't like the hours--the days of planning. I don't like the feeling of moving from one appointment to the next, all day, every day. I don't like walking by hoards of people stuck waiting 90 minutes for the best attractions because I got lucky on the website six months ago and they didn't.

Again, OP, you hit the nail on the head. When I was making our fp plans for Epcot to coincide with our ADR's, the lady on the phone from Disney told me that I would be running from Soarin to Test Track and back again for Crush. I honestly didn't realize this! I was just trying to get the fp that we wanted while waiting for our adr at Epcot! I was on the phone with Disney IT because MDE lost all of my husbands fp's that I had made months in advance! They did fix that after 2 phones calls to IT and an hour plus of conversations. We are all human and make mistakes, but this system makes this too possible to happen. While we are focused on our fp+'s, times, other fp, etc, it is easy to schedule them this way. I am not a marathon runner but felt rushed all the time to get to those fp's. I know that you don't have to use them, but you feel that since everyone else is, and you want to ride, you have to. I know that my daughter and family won't be back soon, if at all. Too much planning and running around. I hope Disney fixes this fp problem in a fair way for ALL guests.
 

sjhym333

Well-Known Member
I think Disney is pretty happy with the current FP system. I agree that it makes it a little harder to be a leisurely tourist at Disney but honestly there are ways around that. You can spread out your FP's throughout the day. Look at your normal touring route (which direction do you usually walk when you get into the park) and plan accordingly. I think people worry too much about the planning thing. I use FP+ all the time as a local and can often get everything I want a day or two before (except A&E and the parades and fireworks). I have gotten 7DMT the day of. I also have gotten to the park without any FP+'s and checked MDE as we meandered through the park and picked up FP's as we went along.

As for dining reservations. I agree that planning for dining has gotten hard. You can no longer just walk up to some restaurants and get a seat. As a local it is worse. The days of deciding to hit the parks and grab a nice dinner are long gone since everyone grabbed up the reservations months ago. However, I was just in NYC and I have a favorite restaurant that I eat at every trip and decided to skip it this trip. When I got to NY I changed my mind and tried to get a reservation...no luck...unless I wanted to eat dinner at 11pm. So it isn't just Disney. I also think most people don't remember the mad dash at EPCOT when the park opened to the World Key kiosks to get a reservation for one of the restaurants in the park. They used to only take day of reservations and you would wait on line and then talk into a screen to a Guest Relations person who made your reservation. Lastly, I think a lot of the dining issues have come from the dining plans. People feel that they need to get the most out of those meals so they plan ahead.
 
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anchorman314

Well-Known Member
I am truly a fan of planning ahead--both in and out of WDW. But here's what I'd like to see:
- ADRs booked 60 (+10) days for on-site guests, 60 days for everyone else
- FP+s booked as follows:
-- 21 days from check-in for on-site guests, for the length of stay, up to 4 FP+s per day
-- 21 days for APers, max. 7 days of booked FP+s, up to 4 FP+s per day
-- 10 days for off-site guests, max. 7 days of booked FP+s, up to 3 FP+s per day
- some method of booking FP+s across 2 parks for the same day
-- proper ticket media required
-- perhaps a 1-2 hour window between the 2 parks
-- cannot exceed the maximum of pre-booked FP+s I noted above
- allow the rolling extra FP+s to be booked via the MDE app.

(I'd love to make it 7-10 days for everyone, but I guess there still needs to be some sort of advanced-time perk for on-site guests.)
 
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Andrew C

You know what's funny?
most of what the OP mentions can be taken care of by just minimal planning.

And except for a handful of exceptions, it is relatively easy to adjust fastpasses throughout the day. And, there is something called stand-by.
 

rkleinlein

Well-Known Member
Original Poster
“Minimal planning?” “Look at your normal touring route and plan accordingly?” “Easy to adjust fastpasses?” Huh?

When I began planning my family’s vacation, I quickly realized that going to Disney World is nothing like it used to be. You can’t just show up at a park. It’s going to take some planning. Fair enough. I spent countless hours on research. Then I spent hours making ride and dining reservations. And then I spent days, then weeks, and then months adjusting those reservations. A Disney World vacation does not entail minimal planning. It does not entail a lot of planning. It entails a HUGE, INORDINATE amount of planning. I spent less time planning a 10 day trip to London, Paris, and Rome than I did a 5 day trip to Disney World. Much less. That the number of questions about fastpasses, magic bands, my magic, my Disney experience, etc. on this site alone is well over ONE THOUSAND confirms that none of this is simple. It’s exceedingly complicated. Ridiculously complicated. And I think it reaches the realm of the ABSURD when we are expected to reserve space on a sidewalk to watch a parade. Really? That’s what it takes now at Walt Reservation World?

A friend of mine who is a WDW pro and goes several times a year recommended that I check ride and dining reservations daily in the months leading up to our visit to try to get the itinerary I wanted. He also advised me to check ride and restaurant availability while I was there because things open up a the last minute. Call me crazy, but the last thing I want to do while I am at Disney World on vacation is spend time on a computer planning my Disney World vacation. For him it’s all part of the experience. He likes to spend months counting down his next Disney vacation and fine-tuning his plan of attack. He views it as a challenge and considers it a victory when he nabs reservations at the newest restaurants and attractions. He’s on the website every day and loves it. I suspect many of the people who write on these forums are like him: hardcore fans who love to plan Disney vacations. The more time planning, the greater the sense of accomplishment and reward. And for those who go frequently, it’s no big deal if they miss a major attraction. They've done it before and will do it again, if not this visit, then three months from now or six months from now.

The point I am trying to make is that for a lot of us, all this advanced planning is not fun. It’s a lot of work and it’s tedious. And the constraint of being tied to an itinerary made three months ago really sours the experience. But if you want table service and don’t want to wait in ridiculous lines for rides, you are obliged to tackle Disney like the pros and spend months on advanced planning (and to continue planning even while you’re there), and to keep your eye on the time, constantly think ahead to the next appointment, and stick to the schedule, all day, every day. Oh and keep track of how many meals have been deducted from your dining plan because you can’t trust Disney to always do it accurately. For a lot of people this makes the experience much less enjoyable or downright stressful, especially if you have kids who might want to ride the Peoplemover again.

Most frustrating is that even with all this planning, our desired (or even just a logical) itinerary doesn’t always work out. It’s simply not always possible to choose ride reservations in a logical sequence according the places you think will be at a given time. We are at the mercy of an unwieldy website and can select only from a limited number of options and times and then try to cobble together an itinerary around those options that make as much sense as possible. If that necessitates running from Space Mountain to Splash Mountain on the other side of the park to avoid standing in hour long lines at both attractions, then that’s what we’re reduced to doing. It’s not a choice and it’s not poor planning. But it’s the way Disney makes us do it now. Fitting dining times and locations into this intricate puzzle is even more maddening.

And changing plans while there is not relatively easy. They already have an army of employees stationed to guard the fastpass entrances to all the attractions. They would not have needed to add to this corps an elite birgade of specialists armed with iPads to help frustrated guests manage, change, or simply use the fastpass system if it were easy. What I thought was going to be a simple change to a fastpass reservation took me, and a cast member, over 15 minutes. Many people around me were spending as much time doing similar changes. And heaven help you if you want to move your dinner time even by as little as 15 minutes because you can’t. Sorry kids, no time to ride the Peoplemover again.

Don't get me wrong. Our family had a great time and we will go again. But these problems can (and should) be taken care of not by more planning and work on the part of WDW visitors, but by the executives running the place. Maybe it wouldn’t be so imperative to get fastpass reservations if standby waits weren’t so long. (Maybe the wait for Toy Story wouldn’t be so long if there were more than six attractions in Hollywood Studios. Maybe the lines for Test Track and Soarin’ wouldn’t be so long if the other attractions in Epcot weren’t so lackluster. Maybe four year old girls with their hearts set on a picture with Anna and Elsa wouldn't have to spend two hours of their day waiting in line if there were a few more Annas and Elsas around.) It doesn’t take a genius to figure out how to accommodate more people at table-service restaurants or how to lengthen a parade route to accommodate crowds. Rather than solve these problems and make the actual experience in the parks more enjoyable, Disney has chosen to try to convince us that we're somehow getting better service because we’ve been allowed (I’d say forced) to meticulously plan everything down to the last minute, just like the pros, and lock in reservations that show up on a nifty app. I don’t buy it. It’s smoke and mirrors attempting to hide years of neglect, mismanagement, and skewed priorities. But that’s a topic for another post.
 

sjhym333

Well-Known Member
Maybe the unintended result of the success of people using FP+ is that Disney now has to address the issues of capacity and experiences in the park. It looks we are going to get a 3rd Soarin theater and a third Toy Story Mania track. Add on the upcoming additions to the Studios and the AK and it looks like we may finally see a real set of expansions on the horizons.

I don't disagree with peoples sentiment about the experience at WDW. It certainly has changed. We have been going since the MK opened and it is a very different experience today. I guess my point is that people worry too much about the whole thing. It's a vacation. Enjoy it. Plan the things you absolutely HAVE to do and then enjoy the rest of the day. Again, I am local and have some flexibilty in my Disney park experiences but 2 days ago I was able to get FP's for 7DMT for this coming Thursday and I had 3 different choices in times.
 

Victor Kelly

Well-Known Member
It used to be wait your turn, but unfortunately people do not learn this growing up anymore. It is now now now. Planning for WDW takes more time than going and standing in all the lines.
 

AngryEyes

Well-Known Member
I didn't and still don't find the process a whole lot different than it was before. I already had to make dining reservations, if I wanted to eat at a normal time or in a desirable restaurant. Now, I just have to do it sooner. The only real difference is I spend a few extra minutes getting FP+ a couple months before my trip. The HORROR!

Changing FP+ in the park was a breeze. The only issue with using the kiosks was that they've been beaten to death by idjits, so you have to use your fingernail to make it register. Other than that, that was a breeze, as well. The army of employees are there to help the aforementioned idjits who would have had the exact same amount of difficulty with the old fastpass.

It's not as bad as people make it out to be, imo.
 

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